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The Manager, Reliability and Maintenance will oversee the management of all equipment and building systems maintenance activities. The implementation of the preventative maintenance program, prioritization of planned and unplanned maintenance activities.



  • Recruit, train, develop and manage the performance of direct reports.
  • Oversees, motivates and trains assigned staff, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation.
  • Authorizes and coordinates vacation and overtime requests. Monitors and evaluates staff performance, approves salary increments, and recommends disciplinary action when necessary.
  • Establish priorities for scheduled and unscheduled equipment and facility maintenance activities, ensure completed in a timely and cost-effective manner.
  • Ensure work related to the maintenance, calibration, repair or alteration relevant to equipment and building systems is documented and approved (CMMS work orders, reports, etc.).
  • Develop and manage a department budget; report on variances to budget.
  • Develop and measure Key Performance Indicators to monitor performance of department, align with Corporate Reliability KPI’s and Systems.
  • Be data driven, use data to measure effectiveness of countermeasures.
  • Develop, implement and monitor the Preventative Maintenance Program on all equipment and building systems, including in-house and contracted services.
  • Audit and track life cycle of equipment and building systems for replacement.
  • Oversee external service providers and ensures preventive maintenance work is completed as per the contracts and predetermined key performance indicators.
  • Evaluate performance of contractors and consultants.
  • Participates in the identification of major capital projects. Assists in project delivery and coordination.
  • Ensure Standard Operating Procedures, Work Instructions and Standard Documents are developed and revised as necessary.
  • Ensure all processes and compliance programs are met (GMP, Quality, Environmental, Health & Safety, etc.).
  • Ensures staff are trained in Health and Safety, Policies, SOP’s and for specific work requirements in the unit.
  • Ensures compliance with safety matters under Occupational Health and Safety legislation.
  • Actively and proactively engage in the ongoing management and improvement of Aurora’s quality system.
  • Understands and follows Divisional and Corporate procurement policies and procedures.


  • Be a Team player and share the success and challenges of the site.
  • Where applicable, must adhere to Aurora’s SOPs and comply with Health Canada’s Access to Cannabis for Medical Purposes Regulations (ACMPR). In addition, must adhere to ISO 9001:2008 (Quality Management System), ISO 14001 (Environment Management System) and OHSAS 18001 (Occupational Health and Safety Assessment Series).
  • Ensure 24/7 coverage for onsite response to emergencies.
  • Other duties as required.



  • Proven experience as a maintenance or facilities manager, or relevant position.
  • Proven experience in the implementation and management of an integrated CMMS.
  • Accreditation to, or eligibility for, PEMAC certification.
  • Post-secondary education in engineering or equivalent work experience.
  • Minimum 5 years experience in managing maintenance or facilities in a manufacturing facility.
  • Considerable knowledge of Mechanical/ Electrical systems, HVAC and BAS systems.
  • Pharmaceutical experience is an asset.
  • Strong understanding of GMP and how it applies to Maintenance and Facilities management.
  • Knowledge of contract management, vendor management, and project management.
  • Demonstrated knowledge in developing and managing operating and project-based budgets.
  • Well-versed in technical/engineering operations and facilities management best practices.
  • Excellent verbal and written communication skills.
  • Excellent organizational and leadership skills.
  • Flexible, adaptable and previous experience in a fast-paced environment.
  • Strong relationship-building capabilities.
  • Strong skills in Excel, Word and other MS Office tools.

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