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Aurora is recruiting a compassionate, accurate and tenacious BILIGUAL CLIENT

CARE ASSOCIATE to work with our dynamic team. Supporting our existing client

base and seeking out sales opportunities, this is an ideal position for a friendly and

team oriented candidate.


  • Work alongside developers to help create a French version of company’s current site
  • Work with French clients, in assisting them with orders & inquiries
  • Translate English documentation to French
  • Set up and ensure applicants have all required documentation to be eligible for set up and ordering
  • Check and validate, then saved in a proper format for the client database
  • Keep clients organized so that all the required information and documents are collected
  • Deal with all clients in a respectful, professional manner and remain calm in all challenging situations



  • Must be fluent in French (verbal & written)
  • Ability to accurately translate English documentation to French
  • Grade twelve or equivalent (some post secondary preferred, MOA or similar would be great)
  • Proven history of attention to detail
  • Excellent communication skills, oral and written
  • Computer skills and data entry required
  • Must be patient and have ability to work with a diverse customer base
  • Must be organized and follow up in a timely manner
  • Must be compassionate and personable, as you may be dealing with people who are anxious, stressed or currently in pain.
  • Ability to keep all client information confidential
  • Knowledge of the MMPR Regulations


Please note we appreciate all the interested applicants and due to the volume of applicants, we can only contact applicants considered for interviews

Job Segment: Compliance, Database, Data Entry, Legal, Bilingual, Technology, Administrative

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