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BILINGUAL COMPLIANCE ADMINISTRATION AGENT, MOUNTAIN

 

Aurora is recruiting a compassionate, accurate and tenacious BILINGUAL COMPLIANCE ADMINISTRATION AGENT to work with our dynamic team near Cremona, Alberta. Supporting our existing medicinal cannabis client base and seeking out sales opportunities, this is an ideal position for a friendly and team-oriented candidate who thrives in a bustling environment.

 

Responsibilities:

 

  • Work alongside developers to help create a French version of company’s current site
  • Work with French clients, in assisting them with orders & inquiries
  • Translate English documentation to French
  • Set up and ensure applicants have all required documentation to be eligible for set up and ordering
  • Check and validate, then saved in a proper format for the client database
  • Keep clients organized so that all the required information and documents are collected
  • Deal with all clients in a respectful, professional manner and remain calm in all challenging situations

 

Requirements:

 

  • Must be fluent in French (verbal & written)
  • Ability to accurately translate English documentation to French
  • Grade twelve or equivalent (some post-secondary preferred, MOA or similar would be great)
  • Proven history of attention to detail
  • Excellent communication skills, oral and written
  • Computer skills and accurate data entry required
  • Must be patient and have ability to work with a diverse customer base
  • Must be organized and follow up in a timely manner
  • Must be compassionate and personable, as you may be dealing with people who are anxious, stressed or currently in pain
  • Ability to keep client information strictly confidential
  • Knowledge of Access to Cannabis for Medical Purposes Regulations (ACMPR)

 

Aurora is an Equal Opportunity Employer


Job Segment: Medical, Compliance, Database, Data Entry, Healthcare, Legal, Bilingual, Technology, Administrative

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