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CHANGE MANAGER

 

Aurora Cannabis is looking for a Change Manager to join our Information Services team on a permanent basis. The successful applicant will be personable, high energy and detail oriented with exceptional communications skills.

 

The Change Manager will be responsible for assigned information services initiatives to lead, develop and execute change management strategies using proven methods, tools and techniques to increase end user adoption of systems.  If you are an accomplished change management specialist who is a self-starter with high level of motivation, strong team collaboration, and excellent interpersonal skills then this could be the opportunity you have been waiting for. This position reports to the Manager, Change Management. Periodic travel will be required.

 

MAIN RESPONSIBILITIES:

Stakeholder Engagement & Management

  • Lead, plan and/or execute on the end-to-end delivery of Change Management activities throughout the program and/or project lifecycle for assigned initiatives in alignment with business objectives and the change management strategy
  • Engage appropriate stakeholders to identify and manage required outcomes of projects for the business
  • Provide and support on-going communication to key stakeholders to ensure they are aware of significant changes which impact change delivery against the overall project
  • Provide leadership and support to stakeholders to drive successful adoption of change

 

Risk Management

  • Collaborate with the project manager to identify and ensure required resources are assigned to the project with clearly defined roles and responsibilities
  • Identify change impacts and analyze risks and provide recommendations to project leadership and stakeholders to achieve business results
  • Respond to inquiries and escalate change related concerns from stakeholders and partners at various levels in the organization
  • Ensure timely notification and escalation of possible issues/problems while assessing options and recommendations for prompt resolution

 

Communication and Training

  • Assess potential change impacts to processes and systems to achieve business objectives and communicate these effectively to a diverse range of stakeholders
  • Develop and support communications for internal change management activities
  • Develop training presentations, documentation and materials for various stakeholder groups
  • Use knowledge, experience of products, systems and processes and adult learning principles to document training curriculum and develop trainee materials including; work instructions, end user guides, handouts, job aids, etc.
  • Work with trainers and make recommendations for improvements to address trainee performance gaps and implement solutions to address gaps
  • Establish and maintain standards, best practices for change management communications, training and documentation

 

REQUIRED SKILLS AND EXPERIENCE:

  • Undergraduate degree or diploma in Business, Teaching, or a related discipline
  • At least 5 years related change management experience
  • Ability to communicate with all levels of management and employees
  • Ability to present information, provide support to training sessions and processes.
  • Ability to research answers to questions, problems and situations.
  • Knowledge of training/documentation tools and techniques and Learning Management Systems (Articulate, Captivate, or other)
  • Adept at documentation of business requirements and technical solutions
  • Excellent computer skills with proficiency in MS Outlook, Word, OneNote, PowerPoint, Excel, Skype for Business
  • Proactive and self-motivated, ability to work in a fast-paced environment
  • Attention to detail, accuracy and timelines
  • Ability to work with minimal supervision, prioritize and multitask

 

DESIRED SKILLS AND EXPERIENCE:

  • Cannabis, pharmaceutical or food and beverage industry knowledge
  • Experience with technological change management with enterprise systems
  • Experience with writing internal communications materials for various audiences
  • Experience with providing training and technical documentation
  • Experience with business systems analysis
  • Change management certification such as PROSCI or other

 

We would like to thank all applicants for their interest but only those selected for an interview will be contacted.

 

Aurora Cannabis Inc. is an Equal Opportunity Employer.

 

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