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Reporting to the Manager of IS Operations, the ERP Applications Analyst will develop, maintain and improve applications by evaluating business needs, analyzing and gathering requirements, and developing software systems in accordance with IT standards.




  • Provide application system support for custom developed applications and Commercial Off-the-Shelf (COTS) products, as it specifically relates to enterprise class ERP systems
  • Proactively identify, catalog, prioritize ERP application issues, then provide accurate and timely resolution of these issues while ensuring operational stability
  • Perform functional, technical, and performance testing to validate the operational stability of the ERP
  • Work with business stakeholders and external vendors to resolve ERP application issues
  • Develop, design, maintain, and documentation for the ERP application and related infrastructure and database environments
  • Design and implement processes, procedures, scripts, templates, databases, and software components that support data quality and integrity of the ERP
  • Collaborate and build a strong relationship with all member of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions
  • As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle
  • As required, participate in infrastructure projects that may affect business applications systems to assess impact and ensure operational stability
  • Provide training to the business on as it relates to the ERP system
  • Work closely with external vendors to develop and implement enhancements and changes for the ERP
  • Develop, configure, enhance, and support of the ERP and related integrated systems by evaluating the business need, analyzing and gathering technical requirements, and developing software systems in accordance with relevant IT standards
  • Work with the IT team to evaluate and document departmental, IT processes and procedure, and business processes and procedures, to ensure consistent support and administrative practices




  • Knowledge of the cannabis industry considered a strong asset
  • Bachelor’s degree or diploma in Computer Science or a related discipline
  • 5-10 years’ experience in application development and system analysis
  • Minimum of 5 years of analysis, design, and toolset experience pertinent to project engagement
  • Strong understanding and experience with IT operational process frameworks
  • In-depth knowledge of enterprise class ERP systems and related financial processes
  • Broad knowledge of computer systems technology, programming, design techniques, and various Software Development Lifecyle methodologies
  • Experience with multiple toolsets for deployment, source control management, and batch programming
  • Knowledge of the enterprise-level organizational support
  • Broad infrastructure-level knowledge (networking, firewalls, etc.)



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