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Workplace Environment:


Aurora/MedReleaf places a high value on maintaining an exceptional corporate culture, high levels of employee satisfaction as well as a great overall work experience for all of our team members. Our employee satisfaction rate is over 90% with an extremely low employee turnover rate. Join our amazing team and help improve the lives of our patients today!


Position Summary: Aurora/MedReleaf is currently recruiting for an Operational Support Specialist to join our team. The incumbent will report directly to the General Manager at site.

Primary Job Responsibilities:

  • Lead Out of Specification Investigations (OOS), deviations, complaints and corrective actions though root cause analysis to ensure all SOP, Health Canada, and other applicable regulatory guidelines are consistently met.
  • Provides detailed OOS reports through collaborative efforts with quality and management.
  • Maintains databases and uses it for tracking and trending activities.
  • Identifies recurring deviations and ensures appropriate actions are taken.
  • Develops and implements corrective and preventative actions (CAPA) and verifies that those actions are appropriate, are implemented as planned, and have the intended effectiveness.
  • Develop and implement new procedural efficiencies in operational departments, including existing SOPs and document improvements
  • Update weekly production spreadsheets including products being harvested and or bulk packaged, samples going for testing, update treatment spreadsheet



Additional Responsibilities:


  • Where applicable, must adhere to MedReleaf’s SOPs and comply with Health Canada’s Access to Cannabis for Medical Purposes Regulations (ACMPR). In addition, must adhere to ISO 9001:2015 (Quality Management System), ISO 14001 (Environment Management System) and OHSAS 18001 (Occupational Health and Safety Assessment Series).
  • Where applicable, promote and maintain GMP requirements.
  • Other duties as required


Job Requirements:

  • Undergraduate degree, and 2-3 years related experience, or an equivalent combination of education, training and experience in a quality or production role
  • Demonstrated ability to quickly adapt; maintain focus and a high degree of accuracy while working with complex data in an environment of ever-changing deadlines, priorities and requirements
  • Excellent communication skills (oral, written and presentation)
  • Self-motivated and capable of working independently
  • Time management and follow-up skills; highly organized and detail oriented
  • Accountable for results, strives to meet and exceed expectations
  • Proven ability to work collaboratively in a team environment and collaborate on projects Knowledge of cannabis production and culture, especially focused on best-practices production methodology



Aurora/MedReleaf thanks all applicants for their interest; however, only those selected to continue in the recruitment process will be contacted.

Pursuant to the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code , Aurora/MedReleaf will accommodate all applicants with disabilities to the point of undue hardship during the recruitment and hiring process. Accommodation will be provided upon request and in accordance with the principles of dignity, individualization, and inclusion. Medreleaf will work cooperatively, and in a spirit of respect, with all partners in the accommodation process.

Aurora/MedReleaf is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, colour, race, citizenship, ethnic origin, place of origin, creed, disability, family status, marital status (including single status), gender identity, gender expression, receipt of public assistance (in housing only), sex (including pregnancy and breastfeeding) or sexual orientation.


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