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Aurora Cannabis Inc. is a world-renowned integrated cannabis company with an industry-leading reputation for continuously elevating and setting the global cannabis industry standard.

Through our wholly owned subsidiaries, strategic investments, and global partnerships, Aurora provides a wide range of premium quality cannabis and hemp products and services, develops innovative technologies, promotes cannabis consumer health and wellness, and delivers an exceptional customer experience across all its brands.

Aurora’s operations span multiple continents and focuses on both the medical and recreational cannabis production and sales, patient education and clinic counselling services, home hydroponic cultivation, extraction technologies and delivery systems, and hemp-based food health products.

We operate around the globe pursuing new and emerging cannabis markets where possible through our owned network of import, export and wholesale distributors, our e-commerce and mobile applications, brick and mortar retail stores, as well as grocery store retailers, and pharmacies.

 

Associate Manager, Group Benefits Advisor Relations

 

Reporting to the Senior Director of Market Access and Payer Relations, this role is responsible for the acquisition, development, growth, and maintenance of group benefit insurance brokerage/consulting relations. This role will have accountability for the execution of preferred partnership agreements, across Canada, to facilitate the rapid and optimal patient access to Aurora’s full product portfolio for broker/consultant network clients to achieve the organization’s medical sales objectives.  

 

MAIN RESPONSIBILITIES:

 

50% - Securing Market Partnerships with Group Benefit Brokers and Consultants

  • Supporting the Senior Manager, Market Access and Payer Relations in the development, maintenance, and utilization of contacts with group benefit plan brokers and consultants, across Canada, as a partner to secure preferred provider status of Aurora medical products for employer group benefit plans
  • Develop business plans for executing group benefit advisor partnerships to meet Aurora medical sales objectives
  • Responsible for educating and demonstrating the value of Aurora medical cannabis products to brokers and consultant that will secure the addition of Aurora medical products to the group benefit plans for their clients and facilitate the reimbursement
  • Manage national brokers and consultants from a compensation, compliance, event, and needs perspective
  • Work collaboratively with Finance AR team and Legal on compensation for B2B preferred provider agreements and contracts with brokers and consultants
  • Understand benefit offering to group insurance accounts to provide enrollment material and client communications as required
  • Demonstrate excellent relationship management and networking skills with strong business management capabilities (business plans, metrics, understanding of business drivers) in the group benefit broker/consulting industry
  • Manage existing broker relationships including and build the network
  • Generation of new business development through acquisition and prospects of new brokers/ business partnership opportunities
  • Monitor client sales performance (retention, loss ratio and growth) metrics
  • Build relationships and business plans with brokers with mutually beneficial objectives, negotiations, and consequential actions
  • Attend industry broker and consultant events to demonstrate the value of an Aurora B2B partnership
  • Develop and provide medical cannabis education, training, tools, guides, and other resources and information as required to support preferred partnership broker activities for their clients with the outcome of developing new business opportunities
  • Maintain knowledge of current market trends and competitive landscape changes

 

30% - Negotiating Preferred Provider Agreements with Group Benefit Brokers and Consultants

 

  • Assist the Senior Manager, Market Access and Payer Relations in negotiating the terms of preferred provider agreements with Group Benefit Brokers and Consultants
  • Manage the approval process of all B2B contract documents from pre-contract through to post signatory phases with the legal teams from both parties
  • Assist with contract drafting
  • Update existing contracts as required
  • Update information and documentation pertinent to provider agreements
  • Ensure provider compliance with contract terms and legal and regulatory compliance regulations
  • Ensure broker/consultant organizational compliance with contract terms

 

20% - Managing Services and Claims Reimbursement from Broker/Consultant Clients

 

  • Foster and maintain productive relationships with group benefit plan advisors
  • Respond to complex inquiries and/or claims issues from advisors
  • Manage client and/or broker issues proactively
  • Provide assistance to client care and other internal Aurora teams, as required, whenever claims issues related to broker clients are escalated
  • Arrange periodic service calls with group benefit advisors to discuss and promote the benefit of Aurora medical products and services

 

KNOWLEDGE, SKILLS AND ABILITES:

 

  • This position requires strong organizational, communication, and networking skills, along with excellent relationships with group benefit brokers and consultants
  • Demonstrated ability to work independently and with dynamic teams in a matrix environment
  • Demonstrated sales success
  • Advanced strategic, negotiation and conflict management skills
  • Strong presentation and influencing skills
  • Ability in problem-solving and patient education in medical cannabis
  • Excellent communication/Interpersonal skills
  • Detail oriented and strong follow-up skills
  • Account management, planning, and problem-solving experience preferred
  • Strong computer skills (Excel, PowerPoint, Salesforce, Adobe)

 

EDUCATION AND EXPERIENCE:

  • Post-secondary education in business or related field required
  • Minimum of 3 years’ insurance related experience, or a combination of education and sales experience
  • Group Benefit Plan experience and knowledge
  • Previous knowledge and experience with medical cannabis regulations and access in Canada is preferred
  • Prior expertise in the insurance industry (sales, underwriting, operations) is required
  • Understanding of employee health benefits and RFP process is required
  • Strong collaborator and ability to create stakeholder trust at different levels with brokers and consultants across Canada

 

We would like to thank all applicants for their interest but only those selected for an interview will be contacted.

 

Aurora is an equal opportunity employer. At Aurora, we are committed to do business inclusively and accommodate applicants with disabilities. If you require accommodation (including, but not limited to, an accessible interview site, alternate format of job posting) during the recruitment and selection process, please let our Recruitment team know.


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