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Senior Vice President, Canadian Medical

Job location: Anywhere in Canada - Remote (20% travel across Canada required)
Employment type: Full-time permanent employment
Division: Medical  


About Us

We’re a global cannabis company driven by our passion to help people improve their lives. We have a diverse team who bring their best every day so Aurora can be the cannabis provider of choice for patients and consumers.  We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71, Greybeard, and Whistler.

Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.


About the role

We're searching for an experienced professional to lead our Medical division in the role of Senior Vice President, Canadian Medical (SVP). As the SVP, Canadian Medical, you will be a leader in e-commerce and customer experience, marketing analytics, relationship management and running a P&L business. As the number one medical cannabis company in Canada, you will play a key role in maintaining this position and moving the business forward, ensuring we provide a top-tier patient experience while continuing to grow the channel.

 

Reporting to the CEO, you will be a key member of the Aurora leadership team and will represent our values while leading with integrity and a strong passion for the team and patient experience. You will wear various hats including leading the end-to-end direct-to-consumer channel as well as the Client Care Centre; Relationship Management of key partners and clinics, Product Optimization; and patient outreach. Sound interesting? Here is a little more... 

 

As the SVP, Canadian Medical you will... 

  • Manage the P&L with responsibility towards the direct-to-consumer strategy and operations
  • Oversee all aspects of the end-to-end user experience including the ecommerce site and Client Care Centre
  • Leverage analytics and a strong understanding of financial metrics to track selling, identify key trends and KPIs and maximize opportunities to achieve growth and profitability in the channel
  • Build cross-functional relationships with IT, Consumer, Marketing, Operations & Supply Chain, ensuring alignment on the Medical priorities
  • Facilitate portfolio optimization
  • Lead the cross functional Canadian Medical team
  • Partner with the Consumer, Operations, and the Innovation team on product development
  • Collaborate with IT to enhance the ecommerce site, moving the user experience forward
  • Develop marketing strategies whilst navigating a highly regulated industry
  • Drive change by fostering a winning culture that elevates business performance while driving team engagement
  • Communicate strategy and inspire commitment across the teams
  • Serve as an enterprise leader across the organization
  • Partner with the International Medical team on best practices

 

As an experienced professional, you will have... 

  • ​A proven track record with at least 15 years of progressive leadership in marketing and ecommerce, with the last five years working at a senior level in the organization
  • Extensive experience running a P&L business with a proven growth record
  • Exceptional digital and analytical skills supported by your successful segmentation and customer lifecycle management experience
  • Previous experience working in regulated industries such as CPG or Pharma is preferred
  • Exceptional communication skills and ability to serve as an ambassador for the organization
  • Strong relationship and consensus building skills
  • A track record of hiring, leading, and training high-performance teams
  • Excellent leadership skills with a passion for driving employee engagement and development
  • Ability to navigate change and a fast-paced environment with agility and speed

 

What we offer 

  • Competitive compensation, performance bonuses, RRSP and stock options 
  • Remote-first workplace equipped with flexible hours, vacation time, meeting-free-Friday afternoons and more 
  • A robust benefits package with medical cannabis coverage, health and dental premiums, life insurance and LTD policies and a health or personal spending care account 
  • A diverse and collaborative team of professionals with a collective passion for providing people better days with cannabis 


Diversity and inclusion
At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.

Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know. 

 

Health and safety

Our mission at Aurora has always been to improve the health and wellness of our core community. We strive to create a safe, healthy, and inclusive environment for our team and strongly believe introducing a mandatory COVID-19 vaccination policy will help us achieve this. As of February 2022, Aurora has introduced a mandatory COVID-19 vaccination policy for all employees and as a condition of employment, all candidates must provide proof of vaccination against COVID-19 or receive an approved medical or human rights accommodation prior to commencing employment with Aurora. If proof of vaccination is not provided or a request for accommodation is not approved, the offer of employment will be rescinded.
 

If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.


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