Application Analyst – Supply Chain

Division: IT
Job location: Remote (Ontario & Quebec)
Hours: 40 hours per week
Employment type: full-time permanent


A little about us

Hi, we’re Aurora Cannabis, and we’re so excited to meet you!
We’re a global cannabis company with operations across Europe and North and South America. We’re driven by our passion to help people improve their lives and have a diverse team who bring their best every day, so Aurora can be the cannabis provider of choice for patients and consumers.  We love our work, and we especially love our high quality, innovative brands that make up the Aurora family – from Aurora, Aurora Drift, San Rafael ’71, Greybeard and Whistler.

Our people combined with our collective passion for the industry is what makes Aurora a special place to work and defines what we call our “A-Team”. We are a high-performing team of cannabis experts, innovators, and champions, that work, learn and win together. We think BIG, act BOLD and execute with PURPOSE in all that we do, and will stop at nothing to cultivate the ultimate cannabis experience for our community.


We’re looking for an experienced professional to join our IT division in the role of Application Analyst – Supply Chain. Reporting to the Manager, IT Supply Chain Operations you will support, stabilize, and provide Supply Chain innovation by collaborating with key business stakeholders. 

As the Application Analyst – Supply Chain you will…

  • System expertise in ERP Supply Chain Modules including but not limited to DRP, MRP, Transportation, procurement, order management, inventory management, WMS, BOM, manufacturing, finance, and integration points (internal/external to ERP).
  • System expertise in shop floor systems and related integrations.
  • Ability to act as a liaison between the business and the IT team to properly interpret the needs of the business and enable the proper set up in ERP Applications.
  • Provide application support for assigned ERP applications with Supply Chain.
  • Proactively identify, catalog, prioritize application issues, then provide accurate and timely resolution of these issues while ensuring operational stability.
  • Conduct root cause analysis for recurring issues and implement solutions to prevent future occurrences.
  • Coordinate with vendors and support teams to resolve complex issues.
  • Perform functional, technical, and performance testing to validate the operational stability of custom configured or vendor application systems.
  • Work with the IT team to evaluate and document departmental, IT processes and procedures, and business processes and procedures, to ensure consistent support and administrative practices.
  • Create and maintain documentation for application systems, database environments, and infrastructure environments.
  • Develop, configure, enhance, and support in-house built or externally developed application systems by evaluating the business need, analyzing, and gathering technical requirements, and developing software systems in accordance with relevant IT standards.
  • Collaborate and build a strong relationship with all members of the IT team and key business stakeholders to create and maintain reliable, efficient, and high-quality application solutions.
  • As required, participate in application development projects through all facets of the Software Development Lifecycle or COTS product lifecycle to assess impact and ensure operational stability.
  • Provide training to the business on various application systems and projects developed in-house and externally.
  • Ensure that supply chain applications comply with corporate policies and industry regulations.
  • Implement and maintain security protocols to safeguard sensitive supply chain data under the guidance of our cyber security team.
  • Established record for driving operational efficiencies to help reduce organizational cost.


You're the ideal candidate if you have... 

  • Knowledge of the cannabis industry considered a strong asset
  • Bachelor’s degree or diploma in Computer Science or a related discipline
  • 5-10 years of experience in application support and system analysis
  • Extensive Experience with ERP (Sage X3, SAP, Oracle, JDEdwards)
  • Strong understanding and experience with IT operational process and control frameworks (ITIL, COBIT)
  • Experience working in a publicly traded organization and working robust IT General Control frameworks.
  • Experience working with an enterprise level ITSM (ServiceNow)


Bonus points if you have…

  • Knowledge of the cannabis industry considered a strong asset.  
  • Broad knowledge of computer systems technology, programming, design techniques and various Software Development Lifecycle methodologies.
  • Knowledge of enterprise-level global organizational support.
  • Experience with projects involving multi-disciplinary teams operating in a fast-paced, innovation driven environment.


Why you’ll love working at Aurora
Our people are at the heart of everything we do here at Aurora, and we take pride in fostering an inclusive space that inspires our team to love where they work! From rewarding career opportunities to flexible work environments to team activities, we go above and beyond to prioritize your success and here’s how we do it… 

  • Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, vacation time, meeting-free-Friday-afternoons and more.

  • Total rewards: we will motivate you to go above and beyond with a competitive salary, stock options, an RRSP program, annual bonuses, and a health and personal care spending account for you to use for gym memberships, ski passes or staycations.
  • Benefits: we will foster your health and wellness (and your dependents) with our employee benefits package including, employer-paid health and dentalcare premiums, life insurance and LTD policies and a medical cannabis coverage program, designed exclusively for our A-Team, that will provide you with $1,500 of coverage each year (because we truly believe cannabis is the best medicine). 
  • Life-long learning: we’re lifelong learners here at Aurora and will invest in your professional development throughout all aspects of your career! You will have access to a tuition assistance program, virtual learning activities and annual performance reviews, to ensure you are provided with the toolkit and support you need to succeed.
  • Perks: we love to celebrate our people by providing corporate perks including employee discounts, Perkopolis memberships, company SWAG, paid volunteer time and modern technology.


Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.


Next steps
Apply today by submitting your resume through our website. You can expect your application to be reviewed by our Talent Acquisition Team and we will contact you if we see a fit via email. 

Think you’re the ideal candidate but you don’t meet all the requirements? Apply anyways. We would love to review your application to see if you’re the right fit or find you an alternative opportunity. Not the role for you? Share this posting with your network while subscribing to our 
Talent Community to learn more about upcoming opportunities (hot tip: if you are an Aurora employee, take advantage of the employee referral program by sharing this posting with someone in your network! If they are the successful candidate, you may be eligible for a bonus!).


Diversity and inclusion
At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.

Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know!

Health and safety

If applicable, Aurora Human Resources will contact you via your email address provided. We do not contact candidates over Facebook or other Social Media apps. You will never be requested to provide confidential information such as banking information or your Social Insurance Number in the interview process.






Job Segment: Supply Chain, Supply, Technical Support, Testing, Recruiting, Operations, Technology, Human Resources