IT Project Manager, Operations

Division:  IT
Job location: Remote (Ontario, Quebec, Alberta)
Hours: 40 hours per week, Monday to Friday 
Employment type: Full Time  

A Little About Us

Hi, we’re Aurora Cannabis, and we’re so excited to meet you!

Aurora Cannabis is a leader in the rapidly evolving global cannabis industry, serving both medical and consumer markets worldwide. Dedicated to helping people improve their lives, Aurora is driven by science and innovation, with a focus on providing premium medical cannabis products produced with the highest standards. We proudly serve both patients and consumers across Canada, Europe, Australia and New Zealand. Our global brand portfolio includes Aurora, Being, CanniMed, CraftPlant, Daily Special, Drift, Greybeard, IndiMed, MedReleaf, Pedanios, San Raf, Tasty’s, Whistler Cannabis Co, and WMMC. Aurora's brands continue to break through as industry leaders in the medical, wellness and adult recreational markets wherever they are launched.

At Aurora, employees are at the heart of everything we do as we execute with excellence and agility. Whether in our manufacturing facilities, in our state-of-the-art research labs or supporting our global business development, or, within our corporate functions such as HR, operations, government affairs, and more – our diverse A-Team leads with expertise, passion and dedication every day. Together, we are opening the world to cannabis and making a meaningful impact for patients, consumers, our communities and our A-team. 

Job Summary
The IT Project Manager, Operations is responsible for planning, coordinating, and delivering information technology initiatives that support Aurora’s operational, supply chain, and quality functions. Reporting to the Director, IT Operations and Supply Chain, this role manages projects across the system development life cycle, from initiation through implementation and stabilization, in accordance with organizational standards and governance requirements.

The role serves as a key liaison between business stakeholders and technical teams, ensuring operational requirements are clearly defined, appropriately prioritized, and translated into scalable technology solutions. The IT Project Manager, Operations oversees project execution, monitors progress against schedules and budgets, manages risks and dependencies, and ensures deliverables meet defined quality and compliance expectations.

This position also contributes to continuous improvement efforts by supporting system enhancements, process optimization initiatives, and post-implementation evaluations. The role operates within a regulated environment and requires coordination with cross-functional teams to ensure systems support business continuity, audit readiness, and long-term operational effectiveness.  Interesting?  Here’s a little more…

As the Manager, IT Supply Chain you will be involved in …
•    Focused on working with key stakeholders to support Aurora’s cultivation, processing, quality and ancillary applications, processes and projects including ongoing maintenance and roll-out of new modules and solutions to support the business 
•    Strong business expertise, a keen understanding of business needs, and ability to ensure technical solutions, strategies, practices, and deliver business and customer value. 
•    Balance business users’ requests and requirements with technical constraints 
•    Creating functional specifications and facilitating the completion, testing and deployment of solutions 
•    Lead and participate in design and architecture sessions with key business users, gathering and documenting business processes and requirements for the system 
•    As a Workstream Lead, assist Program Manager in the direction and planning of all aspects of a project including gathering and defining comprehensive project requirements, ensuring strategic alignment, developing project charters, project plans, resource plans, presentations, budgets, and schedules 
•    Work with business leaders and stakeholders to deliver projects 
•    Prepare project plans, project schedules, risk mitigation and status reporting within Aurora’s project management standards and methodologies 
•    Coordinate all activities of the project team to drive accountability in ensuring project tasks to completion; develop/maintain key documents and information sharing across relevant stakeholders
•    Work with internal support members to troubleshoot and resolve technical issues 
•    Review and resolve concerns regarding issues and performance of the project 
•    Ensure all project evidence is gathered and stored on the shared Project repository
•    Ensure all deliverables are approved and available for periodic audit requests
•    Identifies project risks and ensures strategies are in place for each to prevent adverse impacts to the successful delivery of the project
•    Maintain RAID (Risk, Action, Issue, Decision) Log and be proactive with risk identification
•    Work with the PMO to continue to develop best practices and tools for project execution and management 
•    Delegates tasks to appropriate project team members and ensure on-time completion 
•    Leads project team members and influence them to take positive action and accountability and ensure appropriate quality for their assigned work 
•    Develop and implement effective reporting to keep project stakeholders and senior management informed on key project metrics 
•    Lead, perform and/or support Business Analyst duties such as mapping processes for current and future state, documenting requirements, interviewing stakeholders, developing system specifications, etc
•    Support organizational change initiatives by contributing to change impact assessments, readiness planning, and post-implementation adoption activities
•    Partner with training and business teams to ensure end users are prepared through appropriate documentation, training materials, and knowledge transfer
•    Participate in vendor evaluation, selection, and onboarding processes, including statement of work reviews and performance monitoring
•    Ensure projects align with IT governance standards, data integrity principles, and cybersecurity best practices
•    Support continuous improvement by identifying opportunities to streamline processes, improve system usability, and reduce operational risk
•    Contribute to roadmap planning and prioritization discussions for operations and supply chain technology initiatives
•    Monitor dependencies across concurrent initiatives and proactively manage cross-project impacts
•    Support post-implementation reviews to assess outcomes, benefits realization, and lessons learned
•    Ensure projects comply with internal controls, regulatory requirements, and audit expectations applicable to the cannabis industry
•    Collaborate with Quality, Compliance, and Security teams to ensure systems meet validation, documentation, and traceability standards where required
•    Maintain appropriate controls for change management, access management, and data accuracy within project scope
•    Support internal and external audit activities by providing timely and complete project documentation and evidence
•    Other duties as required
 

You would be the best fit for this role if you have…
•    5+ years of project management experience 
•    5+ years of Business Analysis experience 
•    Proven ability to deliver clear and concise project documentation 
•    Experience with Supply Chain methodology, process, procedures, and related systems. 
•    Experience with Business Intelligence & Data Science, Software and Application Development, and/or Infrastructure projects is considered an asset 
•    PMI Certification is preferred
•    Experience working in a regulated manufacturing, pharmaceutical, life sciences, or consumer packaged goods environment
•    Familiarity with ERP, MES, quality management, or warehouse management systems
•    Exposure to system validation, CSV, or GxP concepts is considered an asset
•    Experience working in hybrid project environments including waterfall and agile delivery models
•    Demonstrated ability to manage multiple priorities in a fast-changing business environment

Bonus points if you have…
•    Demonstrated strong listening, verbal, and written communication capabilities
•    Skilled in asking thoughtful, well-structured questions to gather meaningful input from stakeholders
•    Proven ability to collaborate effectively with cross-functional teams and business stakeholders to achieve project objectives
•    Proficient in Microsoft Office applications, including Word, Excel, Project, and Outlook
•    Experience using project and portfolio management tools such as Smartsheet, Microsoft Project, JIRA, and Azure DevOps
•    Demonstrated experience developing project estimates across varying levels of scope, complexity, and budget
•    Proven capability to manage both small and large-scale projects through all phases of delivery
•    Ability to communicate clearly and professionally with all levels of management, both verbally and in writing
•    Demonstrated leadership skills, including the ability to guide project teams, remove obstacles, and manage project risks
•    Proven ability to influence stakeholders and facilitate effective collaboration among subject matter experts
•    Strong functional and or technical understanding of project scope and related business processes
•    Demonstrated ability to forecast and plan resource requirements effectively
•    Proven success delivering application-based projects from initiation through implementation
•    Ability to assume ownership of projects in progress and drive them to successful completion
•    Strong analytical skills with experience documenting business requirements, processes, data, and systems. Prior experience in a Business Analyst role
•    Demonstrates a strong work ethic, initiative, and motivation to take on challenges
•    Detail-oriented and results-driven approach to work
•    Demonstrates a high level of professionalism, integrity, and ethical conduct
•    Ability and willingness to quickly learn new tools, technologies, and concepts
•    Thrives in a dynamic, multi-faceted work environment
•    Ability to effectively prioritize competing demands while maintaining efficiency and quality

Why you’ll love working at Aurora
•    Flexibility: you will enjoy a flexible work environment that is the perfect blend of work and fun! You will be empowered to achieve work-life balance with flexible hours, remote work options, meeting-free-Friday-afternoons and more!  

•    Total Rewards: we will motivate you to go above and beyond with a competitive salary, professional development opportunities, company SWAG, team activities and modern technology. 

•    Team: we are a diverse and global team of cannabis enthusiasts, energetic innovators, fitness gurus, caring parents, foodies and more, with a collective passion to nurture an inclusive environment that helps you grow and provide people better days with cannabis.

 
Next steps
Apply today by submitting your resume through our website. You can expect your application to be reviewed by our Talent Acquisition Team and we will contact you if we see a fit via email.

Think you’re the ideal candidate but you don’t meet all the requirements? Apply anyways. We would love to review your application to see if you’re the right fit or find you an alternative opportunity.  Not the role for you? Share this posting with your network while subscribing to our Talent Community to learn more about upcoming opportunities (hot tip: if you are an Aurora employee, take advantage of the employee referral program by sharing this posting with someone in your network! If they are the successful candidate, you may be eligible for a bonus!).  

Diversity and inclusion
At Aurora, we are proud to foster and celebrate a diverse community of professionals! We take pride in nurturing an inclusive culture that empowers our people to be their authentic selves, celebrate their differences and love where they work.

Our diverse community combined with our inclusive culture, is what sets us apart in the industry and equips our A-Team with superpowers – and this is why, we encourage all candidates to apply for job opportunities regardless of race, national origin, colour, religion, age, gender identity or expression, sexual orientation, marital and family status, disability, or any other identifying characteristic. If you require accommodation (including, but not limited to, an accessible interview site or alternate format of job posting) during the recruitment and selection process, please do not hesitate to let our team know!

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